The COVID-19 pandemic has brought the automotive industry to a halt. However, with the government implementing new guidelines some dealerships are slowly beginning to reopen their doors to customers so long as they are located in General Community Quarantine (GCQ) areas. While these facilities are permitted to operate they must strictly adhere to the safety protocols put in place by the national government in order to help minimize the risk of infection.
Nissan Philippines is one such brand that has slowly begun to adapt to the “new normal” and has already opened a few of its dealerships in GCQ areas. The Japanese brand reassures its customers that with the reopening of these facilities new and strict guidelines have been put into place with respect to the protocols set out by the Philippines government.
As of May 4, 2020, the dealerships that are currently ready to serve Nissan customers are as follows: Isabela, Palawan, Camarines Sur, Dumaguete, General Santos, and Butuan. There are facilities open but at a limited capacity that can only handle vehicle servicing. These dealerships are as follows: Bohol, Tacloban, and Cagayan de Oro.
Nissan states that to ensure the health and safety of its employees and staff the Japanese brand will be practicing regular disinfection protocols and will be enforcing physical distancing and personal protection measures in its dealerships and facilities. Temperature checks will be done prior to customers entering the facility and wearing a facemask is a must in order to help minimize the spread and contraction of the deadly virus. Customer vehicles that are sent in for servicing will be disinfected prior to its release back to the owner. The dealerships itself will also go under regular disinfection in order to keep the facilities clean.
Dealerships and service facilities that are located in Enhanced Community Quarantine areas, however, will still remain closed until after the quarantine period has been lifted.