Every year, General Motors (GM) Southeast Asia (SEA) conducts an annual regional skills contest called the Chevrolet Training Academy to test its top technicians, sales consultants, and service advisors in the region. Out of the 26 participants from Cambodia, Indonesia, Myanmar, Philippines, Thailand, and Vietnam, a sales advisor from Chevrolet Davao was recognized as one of the best in the category.
Now on its fifth year, the contest is the highest level of competition for Chevrolet dealerships across the SEA. Participants are put to the test in terms of product knowledge, their ability to provide solutions, sales, after-sales skills, and technical ability.
To check their skills, sales and service assessment featured web-based tests, product demonstrations, and real-life scenarios such as vehicle delivery to customers. Technicians, on the other hand, also had web-based tests covering vehicle diagnostics, as well as testing and measurement procedures on various electrical and mechanical stations.
Trendy Anne Tamayo from Chevrolet Davao was named one of the top three sales advisors in the SEA region.
I am very happy and proud to represent the Philippines today and to be named Best of the Best in the Service Advisor category. I think I have won today because I have managed to maintain a high level of customer satisfaction in every test that I had to take during the contest. I hope this award will inspire and motivate everyone at Chevrolet Philippines so that we deliver the best experience possible for our customers.
Recently, three dealers from Chevrolet Philippines received special awards during GM’s SEA Grandmasters, which selected the ‘best of the best’ dealers based on their performance on vehicle and parts sales, service, customer satisfaction, and facility standards. Looks like Chevrolet Philippines is in for a good year as they rack up international awards, not to mention its newly launched Malibu sedan.
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