Sojitz G Auto Philippines (SGAP), the official distributor of the Geely brand in the Philippines, announces its accolades at this year’s Geely Automotive Annual International Conference. Top executives from the Geely Automotive International Corporation were in attendance along with representatives from 35 overseas distributors.
The three awards SGAP received were as follows:
Outstanding Distributor Award
Based on overall sales, marketing efforts, strategies, and after-sales service indexes, SGAP received this award topping the rest of the brand’s South East Asian arms. SGAP was one of three distributors that received the award.
Best Network Award
This award recognizes the brand’s performance in sales, market share expansion, customer satisfaction, and quality of services. SGAP was proud to receive this award following its boom in popularity in the country, with its North EDSA dealership being the flagship showroom with top-tier performance figures to boot. SGAP states that it was able to achieve more than 100 sales per month on average.
Best Customer Service Award
SGAP prides itself on its world-class service, and this award was given based on overall customer satisfaction and experience. More than 30 facilities under Geely’s standard are leading to 100 percent service coverage across the country. SGAP is also reporting a 115 percent service retention and a 300 percent increase in sales on top of a high 9.6 out of 10 service satisfaction index score.
“We are very honored to receive all these distinguished awards among numerous Geely Distributors across the globe. The credit goes to all of our customers who believed in Geely brand and all of our dealer network who provided the value-added customer experience. This trust is what continuously drives us to always provide the best possible customer experience, products and services that Geely can offer to the Filipino market. Together with all our 34 dealerships nationwide, business partners and associates, we always put forth that our customers are our inspiration and motivation to always do our best to exceed their expectations.”
“As the Philippine economy and automotive industry continue to recover and show indications of growth, Geely Philippines shall maintain its best effort to provide global quality products that will surely satisfy the needs and requirements of the market. Going closer to where the customers are by expanding our network has been one of our priorities and so shall be our efforts to provide the best customer experience possible. This is our commitment to our clients and future customers who have believed in us and trusted us over the years,” Kiyofuji concluded.
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