Nissan Philippines, Inc. (NPI) is cracking down on potentially defective airbags. Through the brand’s service campaign, customers can have their airbags replaced at any Nissan dealership for free.
The defective component is the Takata airbag inflator, which could malfunction when deployed. This defect affects other automakers as well, seeing as Takata supplies to other brands. The service recall campaign started in 2015 to address Nissan’s pending vehicles on Philippine roads.
Customers of Nissan Philippines should take note of the affected models and the corresponding model years, the 2008 - 2014 Nissan Grand Livina, the 2007 - 2015 Nissan Navara, the 2003 - 2007 Nissan Frontier, the 2006 - 2007 Nissan Teana, the 2003 - 2014 Nissan X-Trail, and the 2003 - 2017 Nissan Patrol Super Safari.
Customers with the models listed above should take the time to visit www.nissan.ph to check if their vehicles are affected by the recall.
On the Nissan website, select the ‘Owners’ tab and select the “Service Campaign” option at the bottom of the submenu. The site will then prompt for a sixteen or seventeen digit chassis code.
A vehicle’s chassis code can be found on its certificate of registration. Look to the upper left side of the document. After doing so the site will show on-screen if the vehicle is affected by the recall.
Check your Vehicle Identification Number (VIN) on Nissan's website here.
If affected, customers are advised to call the 24/7 Nissan Customer Assistance Center (NCAC) hotline at (02) 403-65-93, or 0927-600-9557 (Globe). Another option is to take the vehicle to the nearest Authorized Nissan Dealership.
When a manufacturer makes a recall for a product or component, it usually is no cause for alarm. However, it is worth considering because in the event of an accident it will be ideal to have an airbag deploy.