The onset of the COVID-19 pandemic has brought the automotive industry to an abrupt but temporary halt. This means that automotive brands have had to close dealerships and production facilities in order to comply with the national government’s quarantine guidelines. With the nation slowly healing, the resumption of the automotive industry has also followed suit. Many automotive companies have already started to reopen their dealerships and other facilities.
One such company is Toyota Motor Philippines (TMP) which since May 18, 2020 has resumed the operations of its Santa Rosa plant in Laguna. The automotive brand states that it understands that restarting a business as soon as possible would stimulate economic activities in the country. With the resumption of the plant Toyota Philippines can now easily answer the demand for Vios and Innova units which are made locally.
Prior to the resumption of its Santa Rosa plant, precautionary measures were conducted in the facility to ensure safety and adherence to production protocols. All reporting team members have already been briefed with regard to the new safety guidelines and measures that will be strictly followed by the plant. The overall workforce of the facility is currently reporting on a single-shift style operation which is within the 50% workforce cap mandated by the Philippine government under Modified Enhanced Community Quarantine (MECQ) guidelines.
With the resumption of its plant TMP will now be able to better respond to the needs of customers. As of May 20, 2020 66 out of Toyota 70 dealership outlets nationwide have resumed their operations. These open facilities now operate with safety and sanitation guidelines put into place. In the practice of social distancing, protocols have been implemented within the showrooms of Toyota. Customers are now encouraged to set appointments prior to visiting their nearest dealership. The Japanese brand has even launched its MyToyotaPh phone application to make things even easier for customers. The app lets customers set up appointments and schedule services for their vehicles all in the comfort of their own homes and through their smartphones.
Aside from the reopening of dealerships, services have also resumed in the following service centers as of May 20, 2020.
Toyota North EDSA
Toyota Davao Body and Paint
Toyota Negros Occidental
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