Mazda’s YOJIN3 Total Care is more than just your typical vehicle after-sales service

Mazda’s YOJIN3 Total Care is more than just your typical vehicle after-sales service

When Berjaya Auto Philippines (BAP) became Mazda’s new Philippine distributor in 2013, they also introduced the “YOJIN3 Total Care” program. It aims to provide the best first 3 years of the Mazda ownership experience for its customers.

The Japanese term “yojin” means “care” and Mazda has defines it with YOJIN3.

It’s the first of its kind hassle-free vehicle after-sales program here in the country. It covers all of Mazda’s latest models, such as the all-new Mazda2, Mazda3, and Mazda6 just to name a few. This includes a Free 3-Year Periodic Maintenance Service (PMS), Free 3-Year Bumper-to-Bumper Manufacturer Warranty, and a FREE 3-Year Roadside Assistance with Exclusive Mazda Concierge Service.


YOJIN3 Free 3-Year Preventive Maintenance Service (PMS)

The first 3 years for any new car are the most crucial times. For a typical PMS, you’d have to pay for parts, lubricants, and labor. But with Mazda’s YOJIN3, everything that falls within the regular PMS schedule is free-of-charge.

For 3 years or 60,000 km, whichever comes first, all you have to do is to bring your new car to your nearest Mazda dealer, have it serviced, and drive home without even sifting through your wallet.


YOJIN3 Free 3-Year Bumper-to-Bumper Manufacturer Warranty

Taking this a step further is the YOJIN3 3-Year Bumper-to-Bumper Manufacturer Warranty. This entitles new Mazda owners to warranty coverage for up to 3 years or 100,000 km, whichever comes first, letting you enjoy worry-free ownership.


YOJIN3 Free 3-Year Roadside Assistance with Exclusive Mazda Concierge Service

The YOJIN3 3-Year Roadside Assistance and Exclusive Mazda Concierge Service is an added bonus to the ownership experience of a new Mazda. This entitles you to a free 3-year roadside assistance through Mazda’s helpline. If needed, you can request for an emergency towing assistance, minor on-site vehicle repair assistance, vehicle removal, alternative travel assistance, and arrangement of hotel accommodation.

Then, through Mazda’s concierge service, you’ll be able to request assistance for dining referral and accommodation, hotel and golf course referral and reservation, car and limousine rental and reservation, business services, flower and gift delivery, and courier service.


Mazda Philippines really took after-sales service to a whole new level, going the extra mile to provide the best customer care beyond the car check-out department.

Check out Mazda Philippines’ vehicle line-up and promos by visiting the Car Brands section on