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She responded to my enquiries as fast and as much as she could. Arrangement on how the payment will be done was easily done with quick confirmation of receipt. Handover of the unit was good, although, I felt rushed in the demo of the unit, and explanation, but it's another person who did it, so perhaps feeback for improvement on the dealer. Overall good service.

Paolo is not just a car agent—he’s a true professional, a trusted advisor, and a standout ambassador for the BYD brand.
I had the pleasure of working with Paolo during my recent car purchase, and I can confidently say that he delivered nothing short of exemplary service. From the initial inquiry and quotation stage, Paolo was prompt, transparent, and detail-oriented. He went above and beyond by tapping into his network to explore other dealership and brands that matched my preferences.
He patiently arranged for a test drive, and answered all my questions with clarity. It is refreshing having a conversation beyond car features and specs, which felt more like a mentor–mentee exchange—switching roles naturally depending on the topic. He was generous in sharing his insights on car financing and dealership operations, while also showing genuine interest on banking transactions and career path. It wasn’t just transactional—it was intellectually engaging.
There were a few minor hiccups along the way (as with any major purchase), but what truly set Paolo apart was how he handled them—with calm, professionalism, and full accountability. He never passed the blame or brushed aside concerns. Instead, he resolved every issue with elegance and genuine concern for customer satisfaction.
If you’re considering a BYD vehicle, I strongly recommend getting in touch with Paolo Javate. His customer service sets a standard that others should aspire to.

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My car sales agent, Sir CJ, was really great to work with. He was very accommodating and always replied quickly, which made the whole process so much easier for me. Everything from the paperwork to the release was handled fast and smoothly. I really appreciated how he took care of everything. Highly recommended!

A very responsive and approachable sales person.. knows well what the product is, always have a reliable replies in any inquiry.. a great asset of the company in her field.. she's done a really gret job to execute smoothly this transaction.. thanks so much...

DJ is a well recommended sales agent. He handled everything smoothly and never made feel pressured, which really helped me decide on the right unit. Everything went great from inquiry to document processing up to the release. Great Job.

Ms Jennifer was very helpful. Talagang nagreresponse siya to all my queries. Buying a car while overseas has been a breeze with the help of Ms Jennifer talagang she’d let you know kung ano ung mga need na documents para maging maayos lahat.. kudos on un Ms Jen