Hi I'm Melanie MarchanOfficial Sales Agent for Suzuki Auto E. Rodriguez
Suzuki Auto E. Rodriguez Promos
Suzuki New Cars
Melanie was very attentive, prompt, and helpful in facilitating the purchase, particularly in making sure we secured the Jimny in the color I wanted with minimal waiting time. It was a breeze to coordinate with her via email and Viber.
I did have some complaints about the buying process. Being given a unit with the expensive additional tail lights from the factory without my consent but being forced to go with it or else wait indefinitely for the unit in the color I wanted, first of all. Then during the releasing day I took a total of almost four hours due to the signatory of the gate pass being away. However, to be fair, these were mostly out of her control and I understand it was a rush to have the unit ready so quickly in the first place. I felt Melanie did her best to make the process better despite the snags. Overall I would recommend Melanie!
Jul 07, 2021