Hi I'm Paolo Javate

Paolo is not just a car agent—he’s a true professional, a trusted advisor, and a standout ambassador for the BYD brand.
I had the pleasure of working with Paolo during my recent car purchase, and I can confidently say that he delivered nothing short of exemplary service. From the initial inquiry and quotation stage, Paolo was prompt, transparent, and detail-oriented. He went above and beyond by tapping into his network to explore other dealership and brands that matched my preferences.
He patiently arranged for a test drive, and answered all my questions with clarity. It is refreshing having a conversation beyond car features and specs, which felt more like a mentor–mentee exchange—switching roles naturally depending on the topic. He was generous in sharing his insights on car financing and dealership operations, while also showing genuine interest on banking transactions and career path. It wasn’t just transactional—it was intellectually engaging.
There were a few minor hiccups along the way (as with any major purchase), but what truly set Paolo apart was how he handled them—with calm, professionalism, and full accountability. He never passed the blame or brushed aside concerns. Instead, he resolved every issue with elegance and genuine concern for customer satisfaction.
If you’re considering a BYD vehicle, I strongly recommend getting in touch with Paolo Javate. His customer service sets a standard that others should aspire to.