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My Reviews
She completely gained our trust and we know she is someone we can have a long term relationship with. She is very responsive yet not annoying like other sales agents.
Anonymous, Hyundai Staria 2.2 CRDi GLS+ 8ATJul 03, 2024
Ms. Joan was always prompt and clear in all of her responses to my questions and concerns.
Anonymous, Hyundai Stargazer 1.5 GLS X IVTApr 04, 2024
Aug 17, 2023
I recently had the pleasure of purchasing Hyundai Tucson from Hyundai Commonwealth, and I must say that my experience was absolutely outstanding. Thanks to the exceptional service provided by their agent, Ms Joan Que. From start to finish, Ms Joan went above and beyond to ensure that I found the perfect car and had a smooth and enjoyable car buying journey.
Foremost, Ms Joan demonstrated an impressive level of expertise and knowledge about the various vehicles in their inventory. She took the time to understand my needs, preferences, and budget, and then guided me towards the options that best suited my requirements. Her honest and transparent approach was refreshing, and I never felt pressured or rushed during the entire process.
What truly set Ms Joan apart was her exceptional customer service skills. She greeted me with a warm and friendly demeanor, making me feel comfortable and valued as a customer. She patiently answered all of my questions, providing detailed information and even offering valuable insights that helped me make informed decisions. Ms Joan truly listened to my concerns and priorities, ensuring that I was satisfied with every aspect of my car purchase.
Throughout the negotiations, Ms Joan displayed exemplary professionalism and integrity. She was upfront about pricing, financing options, and any additional fees, ensuring that there were no surprises or hidden costs. Her negotiation skills were impressive, and she worked diligently to secure a deal that was both fair and favorable to me as a buyer.
Furthermore, Ms Joan facilitated the entire paperwork process, streamlining it to make it as effortless as possible for me. She efficiently handled all the necessary documentation, making sure that everything was in order and that I understood every document I was signing. Her attention to detail was commendable, leaving no room for errors or misunderstandings.
Even after the purchase, Ms Joan continued to provide exceptional support. She followed up with me to ensure that I was satisfied with my new vehicle and to address any post-purchase queries or concerns I had. Her commitment to customer satisfaction extended well beyond the point of sale, reinforcing my confidence in her dedication to providing top-notch service.
Overall, I cannot speak highly enough of my experience with Ms Joan from Hyundai Commonwealth. She embodies the epitome of a professional and customer-focused car agent. If you're in the market for a new vehicle, I wholeheartedly recommend seeking out Ms Joan's expertise and exceptional service. She will make your car buying experience an enjoyable and memorable one.
Thank you, Ms Joan, for your outstanding assistance and exemplary service. You have undoubtedly earned my trust and loyalty as a satisfied customer.
Jul 01, 2023
May 04, 2023
Joan is very helpful and responsive.
Anonymous, Hyundai Staria 2.2 CRDi Premium+ 8AT AWD 7-SeaterApr 21, 2023
Angel is very well versed with the different models of the Stargazer. She gave us her full attention when we were in the store and answered our questions 24/7. First rate agent!
Sarah Joan Aquino, Hyundai Stargazer 1.5 GLS Premium IVT 7-SeaterMar 29, 2023
Joan was very accommodating and helpful! Communication with her is topnotch and she gives timely responses to our many queries. The entire process was very smooth and took less than a week. Definitely 10/5 stars.
Anonymous, Hyundai Creta 1.5 GL IVTMar 25, 2023
The whole buying process was very smooth and enjoyable thanks to her. Angel is very sincere and fun to do business with.
Alfred O., Hyundai Tucson 2.0 GLS AT (Gas)Mar 14, 2023
Feb 22, 2020