Hi I'm Faith Lim

I recently purchased a Ford Mustang Mach-E from Ford Global City, and I’d like to commend my sales agent, Faith Lim, for making the entire process incredibly smooth—despite several challenges along the way. From the start, Faith was patient, proactive, and consistently reassuring. She took the time to explain every detail clearly, kept me updated at each step, and handled all issues with professionalism and calm confidence.

What really stood out was her genuine commitment to ensuring I had the best possible experience. Even when unexpected obstacles came up, Faith went above and beyond to resolve them quickly and efficiently. Thanks to her dedication and excellent service, what could have been a stressful purchase became an enjoyable and memorable one.

I highly recommend Faith to anyone looking to buy a Ford—her customer service is outstanding, and she truly exemplifies what a great sales agent should be.

Faith has been very accomodating, and at the same time knowledgeable in her product. She could demonstrate and explain well the features of the Ford Everest, in which assist me in my decision to finally purchase the vehicle. She can connect and communicate to any bank as well that makes the deal fast and easy.

Ms. Faith Lim has truly demonstrated the utmost professionalism expected from an agent. She provided exceptional assistance throughout our engagement — always responsive, attentive, and proactive in addressing our needs.

Her guidance helped us make well-informed decisions, offering valuable insights and recommendations that delivered the best value for our requirements. Beyond her competence, Ms. Lim’s positive attitude and genuine commitment to customer satisfaction set her apart. She exemplifies what it means to be a true solution provider.

With her dedication and professionalism, we are confident that she will continue to earn the trust and loyalty of many more clients.

Thank you, Ms. Faith, and may you continue to be blessed with success. More power to you and to Autodeal.

Had a great experience purchasing my vehicle from Ford Global City primarily because of my agent, Faith. She answered my questions and responded to all my requests almost instantly. Test drive, negotiation, reservation and releasing was straightforward, stress-free and quick! Kudos to the dealership and Ms Faith!

When the price of our Ford Ranger Raptor suddenly increased mid-negotiation, Faith Lim didn’t flinch. She stepped in with precision, softened the blow, and kept the deal alive.

- Prompt Response: Faith acknowledged the hike immediately and provided clear, accurate breakdowns—no delays, no confusion.
- Transparent Communication: Every figure was backed by documentation. No fluff, no vague promises—just facts.
- Strategic Concessions: She offered accessory bundling and pre-delivery inclusions that helped us absorb the increase without compromising ROI.
- Customer-Centric Mindset: Faith understood our priorities—technical fitment, emotional payoff, and financial alignment—and adjusted her approach accordingly.

Her ability to rescue the deal under pressure reflects tactical clarity and genuine customer stewardship. We locked in the unit, secured the downpayment, and stayed aligned with our acquisition goals—all thanks to her.

Faith Lim delivered. No drama, just results.

Smooth and easy transaction with Mam Faith. Thank you!

"Ms. Faith has been very accommodating since day one of my inquiries about the vehicle. She patiently addressed all my concerns and guided me throughout the process, making it possible for me to finally purchase the car I’ve been dreaming of for my family."

Glad to be under Faith's account. It was a smooth and hassle-free transaction. No wonder she's top agent, well deserved.

She directly answered all my questions and she responded very quickly. She was very clear on what requirements I needed to supply. When I finally met her in person she was as helpful. With efficiency, she and her team released the vehicle to me in good time.