
To help improve their employees’ know-hows, Ford Group Philippines (FGP) held its annual cross-dealership skills enhancement tournament. Over 300 dealer employees from dealerships across the Philippines participated in the event.
With the theme 'Battle of the Toughest,' representatives took part in various challenges testing their knowledge as Service Advisor, Service Manager, Dealer Customer Relation Center (DCRC), Parts and Warranty, and Technician.
Customer service is top priority for us in Ford. With the Ford Skills Olympics, we are able to showcase the talents and skills of our dealership employees and learn from best practices while promoting friendly competition. It allows us to benchmark our own skills and capabilities in customer handling processes with a shared goal of improving customer experience in our dealerships nationwide.
Ford Philippines didn’t mention which dealership or who among its employees won the tournament in the press release. Does it really matter? For us, the true winners are none other than their customers, who ultimately will reap the benefits of events like these.
Latest News
-
2019 Toyota Hiace makes global launch in the Philippines / News
Armed with its new look, will the 2019 Hiace continue to be the best-selling van in the country?
-
Mitsubishi Motors helps build a public school / News
Mitsubishi commits to spurring development in the ASEAN region with a public school building.
-
2020 Mitsubishi ASX looks like a mini-Montero Sport / News
The 2020 Mitsubishi ASX will continue to sell after a little nip-and-tuck.
Popular Articles
-
Cheapest cars in the Philippines for 2018
Nico Ylanan · Nov 06, 2018
-
Editor Speaks: Best automatic cars in the Philippines
Nico Ylanan · Nov 12, 2018
-
How does park assist work?
Nico Ylanan · Nov 21, 2018
-
Most fuel efficient SUVs in the Philippines
Nov 26, 2018
-
2018 Toyota Rush stirs bold-looking MPV segment in PH
Jacob Oliva · May 04, 2018
-
Family cars in the Philippines with the biggest trunks
Nico Ylanan · Nov 14, 2018
-
Head to Head: Toyota Fortuner Vs. Nissan Terra
Nico Ylanan · Jun 01, 2018
-
4 mistakes people do before buying their first car
Jacob Oliva · Nov 26, 2016
-
2019 Suzuki Jimny is H2 and G-Class in one tiny body
Dan Pabustan · Jun 18, 2018
-
Can the 2018 Mitsubishi Xpander really replace the Adventure AUV?
Jacob Oliva · Mar 02, 2018