Hyundai PH rolls out Fast Track service for faster PMS

For many car owners, preventive maintenance servicing is a necessary expense of time and money, and to some, it just takes too long at the dealerships that they would rather do it themselves, or not do it at all. After all, there have been stories of appointments being set, yet the schedules are rarely followed, making the vehicle fall behind and end several hours later.

Hyundai Asia Resources, Inc. (HARI), official distributor of Hyundai vehicles in the country, aims to change all that in a big way. Called the Fast Track Service, this program promises vehicle owners a complete preventive maintenance service (PMS) in 30 minutes, or the service is free. Kind of like your favorite pizza delivery service. The 30-minute guarantee consists of routine procedures, such as oil change, brake cleaning, and checks on lights, wipers, and engine fluids. One can also have additional services done, like having brake pads, wiper blades, and busted bulbs replaced. The half-hour guarantee is made possible by state-of-the-art equipment manned by a team of highly-trained experts, and the ongoing digitization of service operations.

This pioneering program is currently offered in 18 out of HARI’s 42 dealerships that can be found in and around Metro Manila. This service comes hot on the heels of HARI’s streak of award-winning after sales service for passenger and commercial vehicles. HARI wants to have 36 Fast Track-ready dealerships up and running by the end of the year.

Scheduling service appointments has also become easier with HARI’s online portal. One can avail of Fast Track by booking an appointment or visiting a dealership as a walk-in client.

With the recent launch of the Hyundai Dream Centre Philippines (HDCP), the new technical skills training hub of Hyundai in the Philippines, HARI aims to not only level up the training of its service crew but also to empower young Filipinos who have the potential to pursue productive careers in the manufacturing and automotive industries.

Hyundai is known for top-notch after-sales service around the globe, and our dealerships and service crew in the Philippines live up to that world class standard. This is why I take every opportunity to salute our hardworking and dedicated Service front liners at our dealerships--the men and women who strive for excellence in everything that they do, embodying the values of Hyundai Philippines' 'Gusto' campaign: kung ano ang gusto mo, kaya kong ibigay. May kasama ka sa biyahe ng buhay.

Ma. Fe Perez-Agudo
HARI President and CEO

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