2019 Toyota Innova

Toyota Motor Philippines (TMP) has released a special service campaign for certain vehicles in its lineup that are up for fuel pump replacement. The affected models range from units bought all the way back in 2013 to models that were purchased in 2019. Toyota has yet to release official information as to what the exact problem is with the faulty fuel pumps, however, owners have stated that their vehicle’s engines would run rough or there would be a noticeable loss of power at lower speeds.

The following are the vehicles that are part of the special service campaign:

Toyota FJ cruiser for units bought from September 2, 2013, to June 3, 2015. 

Toyota Corolla Altis for units that were purchased from December 25, 2017, to December 26, 2018

Toyota Innova units that were bought from January 1, 2018, to May 10, 2019.

Toyota Alphard for units that were purchased from September 4, 2017, to December 11, 2018

Toyota Fortuner for units that were bought from November 28, 2017, to September 19, 2018

Toyota Land Cruiser Prado for units that were bought from September 6, 2013, to March 2, 2015.

Toyota Philippines states that it has already declared the service campaign with the Department of Trade and Industry (DTI). The Japanese brand has already informed its dealership network and is already contacting concerned customers through official notification letters. Toyota further states that concerned customers will be invited to their Toyota dealership for the fuel pump to be replaced at no extra cost.

TMP states that for more information about the fuel pump recall or for further inquiries around the special service campaign. The Japanese brand encourages affected owners to contact their preferred dealership or to their contact the customer support page.

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