On January 30, 2021, Easytrip’s Account Management System will be undergoing a system migration from 12 a.m. to 12 p.m. This means that account-related services will be temporarily put on hold.
That being said, the company sent out an advisory on its social media page, specifically on Facebook, to inform motorists to load all of their accounts sufficiently before 12 a.m. on January 30, 2021, in order to be able to use their vehicle’s RFID on the North Luzon Expressway and other highways, such as CALAX and SCTEX, that use the Easytrip RFID tag.
During the rather short system migration period, motorists cannot check the balance of their Easytrip accounts and cannot reload their RFIDs through the Easytrip app or through banking apps. Also, the mobile app will also be inaccessible during this time which means that signing in to interact with your account data will not be possible until after the system migration is completed in full by 12 p.m. on January 30.
Motorists that are unable to load or cannot load their Easytrip RFIDs can still enter the open cash lanes in the toll gates of NLEX or other expressways that use Easytrip. However, motorists going through these lanes should expect longer waiting times and heavier traffic leading up to these gates in order to pay and get through.
With all of this in mind, it is possibly safe to assume that the Easytrip Services Corporation is working to get its system into a better state following the issues that presented themselves in the past during the rapid adoption of the RFID tag for motorists in the country. Hopefully, the system migration will help solve a few of the issues surrounding Easytrip’s system.