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Easytrip is making things easier with its new programs for 2022

Three new programs are rolling out in the second half of 2022 to make things easier for Easytrip users.

Earl Lee on Sep 01, 2022

A total of three new programs and initiatives will be launched later this year by the Easytrip corporation. Easytrip is the exclusive electronic toll collection system integrator and provider for the Metro Pacific Tollways Corporation (MPTC), and motorists can expect convenience enhancements from Easytrip soon enough or right now.

The first of Easytrip’s new developments include the MPT DriveHub app, which was launched back in June 2022. The application improves the overall customer experience with a user-friendly interface and upgraded features over previous applications rolled out by Easytrip. You can manage your RFID accounts, plan your trips, call for roadside assistance, and best of all, check your balance. The application is free to download on the Google Play Store or on the Apple App Store.

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Next up is the One-stop Shop initiative. There will be new RFID stations that allow same-day processing of RFID accounts, and it will be as the name suggests, a one-stop-shop for everything Easytrip-related. The locations are as follows: NLEX Balintawak, NLEX Tabang, San Fernando, and CALAX Greenfield. All of these stations will address RFID concerns as soon as possible. Most concerns can be handled on the spot, even for services that traditionally require three to seven business days to address. Card replacements, balance transfers, and AutoSweep Enrollments can be done as quickly as 30 minutes at the One-stop Shops.

Finally, we will see the Auto-SOA (Statement of Account) service. This service will automatically send customers’ e-Statement of Accounts to their registered email addresses on the first and second week of the month for free. The Auto-SOA feature records all Easytrip passages and transactions, useful for motorists that need to reimburse their toll fees and track passages. The Auto-SOA feature is definitely more convenient than manually requesting the statements. All you have to do is have an Easytrip account, link your email, and you’re good to go.

“At Easytrip, we are continuously innovating – creating and enhancing programs for better customer experience. Each initiative contributes to the big picture of meeting the evolving needs of our customers. Adapting to the shift in the motorists’ toll collection preference, we see through our commitment to deliver efficient, effective, and modern mobility solutions, one program at a time.”

Jack L. Coson
President and General Manager, Easytrip